Hello World!

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Joined 1 year ago
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Cake day: June 12th, 2023

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  • Many are, but as far as I know, no hosting provider has ever tried something like what was claimed (which is why it made such news).

    It seems like many people didn’t even verify that portion of ToS was new (checking web archive), or wait for Vultr’s response before closing their accounts.

    Even after the official response, it feels like people stuck to their original assumptions and felt justified moving services?

    Companies, and specifically the people in them, make mistakes. What matters is their reaction. I’m scratching my head to think what Vultr could do better in this case (other than creating a time machine to avoid the initial screw up).










  • It was a server-side block, from Cloudflare (security rule specifically). I’m very familiar with it, having used the same service over a decade. They are able to tweak the overall security level, or specific WAF rules for the endpoint in Cloudflare. They also have analytics that will show them exactly how many cancellation requests would be blocked. The fact that they totally ignored these details in my ticket, is concerning.



  • On a related note… I went to cancel a membership a few weeks back, and the site displayed a message “you don’t have an active membership to cancel”. I thought it was strange, so I checked out the network requests being made, and turned out the cancel API call was getting blocked for “security reasons”. Nothing else on the site was blocked for me, just the cancellation endpoint.

    I opened a ticket, and it took them nearly 2 weeks to respond, and there was zero acknowledgement on why cancellation would be blocked.

    Not sure if it’s a purposeful dark pattern, but it sure seems like it!






  • It isn’t how it works today. I’m talking about sometime in the distant (or near) future. Surely at some point AI will have the capabilities on par with at least a low level hacker.

    Or, if you still think that’s a stretch, just imagine all the ways perfectly legitimate software can cost companies money. Not through malicious design, but just by mistakes.